Customer Service Information

Honda Pilot / Honda Pilot 2009-2025 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    Power Windows
    With the ignition switch in ON , open and close the power windows. If the power window lock button is in the off position, each passenger's window can be opened and closed with its own switch. ...

    Interior Convenience Items
    Pull the handle to open the glove box. You can lock the glove box with the master key or the built-in key. WARNING An open glove box can cause serious injury to your passenger in a crash, even ...

    Airbag System Indicators
    If a problem occurs in the airbag system, the SRS indicator will come on. ■SRS (Supplemental Restraint System) Indicator ■ When the ignition switch is turned to ON The indicator com ...